You can find the size charts under the description when viewing a product. If you are still unsure about which size to pick, please contact us

This usually means we are out of stock in that size / color. We do re-stock some of our lines however so it may be worth dropping an email to our Customer Service team, quoting the product code and we’ll let you know if the item will be available again

We make a huge effort during the photography selection to ensure the images you see online are as close to the real thing as possible. It’s worth noting that all monitors have different colour settings so use the zoom functionality to get a close up view of the items and check the product description for information on the colourway.

We use a wide range of metals, including zinc alloy, stainless steel, and copper.

We advise that anyone with metal allergies doesn't wear our products (you can wear our T-shirts though, you'll be fine ;)  For more information, please contact us.

To avoid tarnishing, please keep your jewellery away from water, sun cream and perfume. We advise that you don't wear it while sleeping or in the shower/swimming pool.

We understand you want your new Zero Sets Left gear as soon as possible so we’ll email you as soon as it’s been dispatched to let you know. We'll also send you a link which you can use to track the delivery.

When we ship your order we will send you an email explaining that your order has been dispatched, and a link so that you can track your order.

Please remember that what you see on the tracking system will be behind where the consignment really is due to the delay in the information being received by our couriers when they collect from us.

We're only human and occasionally mistakes can happen. If it’s happened to you we’re very sorry and we’ll do our best to get the right items to you as soon as possible. Get in touch with our Customer Service team and let us know.

Sometimes we don’t send everything you ordered at the same time. Please check your emails for more information on whether the products you ordered come together or in different parcels. If we have not been able to supply all the items in your order we’ll email you to let you know and only take payment for what we have dispatched.

If you are still in doubt on whether an item should have arrived already, don't hesitate to contact Customer Service and we’ll look into it.

You can pay using any of the following methods.

• Visa
• Maestro
• Mastercard
• American Express
• Apple Pay
• Google Pay
• Shopify Pay
• Paypal

We take security very seriously so you can rest assure when you enter any of your details they’ll be safe with us.

You can enter any promotional codes you have on the right hand side at checkout. Enter the relevant code and click apply. The total should then update. If the code doesn’t work please check that it is in date and you have added the correct products to your basket to qualify for the discount.

Sorry but if you didn’t enter the code during checkout we cannot apply it after the order has been placed.

Our products are sold on a DDU (Delivery Duty Unpaid) basis excluding orders to USA and UK. Additional taxes, fees or levies may apply according to local legislation.

Recipients of deliveries made outside USA or the European Union may have to pay import duty or formal customs entry. If this is the case, the delivery may be delayed. Zero Sets Left cannot offer any assistance in these processes.

Yes. When you input your name, address or credit/debit card details on to the web site, the information is protected by the use of Secure Socket Layer (SSL) technology. This encrypts your details and ensures that the information you submit can not be read in the unlikely event it is intercepted.

If you are unsure as to when the SSL security is being applied, check that there is a Padlock icon or Key icon in the grey bar at the base of the page you are reading.

No, but it's worth your while if you do. By registering your details you won't have to enter the same information every time you order. You can also choose to receive regular email updates with notification of new products, exclusive giveaways, fitness related content, and an early heads up on when our sale starts.

Once you have registered you can access your account at anytime by clicking on "My Account" at the top of the website. Here you can change your preferences, update your payment information and address book, track your orders and manage your account password.

Did you think of your password a bit too quick? No problem. Click on "forgot your password?" on the Log In page and we’ll send you a link to your email address to reset it.

We aim to avoid surprises at checkout, have a clear shipping price policy and guarantee fair shipping prices.

US and UK:

• Standard Shipping: All products are included in this tariff excepting T-shirts. Only £2.95
• Standard T Shipping: When there is at least one T-shirt in your Order. Only £4.95
• FREE SHIPPING: When you spend £50 or more you don't need to pay shipping at all!

• Standard Shipping: All products are included in this tariff excepting T-shirts. Only £3.95
• Standard T Shipping: When there is at least one T-shirt in your Order. Only £6.95
• FREE SHIPPING: When you spend £50 or more you don't need to pay shipping at all!

The time frame for order shipping is divided into two parts:

• Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer process the orders, which takes an additional 2–4 days.
• Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US and UK orders, on average, take between 7 and 14 days to arrive at their destination but can take longer from time to time.

When we ship your order we will send you an email explaining that your order has been dispatched, and a link so that you can track your order.

Please remember that what you see on the tracking system will be behind where the consignment really is due to the delay in the information being received by our couriers when they collect from us.

Currently, you can receive the Zero Sets Products in the following countries:

1. Australia
2. Austria
3. Belgium
4. Canada
5. Denmark
6. Finland
7. France*
8. Germany
9. Greece
10. Hong Kong
11. Hungary
12. Ireland
13. Israel
14. Italy
15. Japan
16. Korea
17. Luxembourg
18. Malaysia
19. Mexico
20. Netherlands
21. New Zealand
22. Norway
23. Poland
24. Portugal
25. Russia
26. Saudi Arabia
27. Singapore
28. Spain
29. Sweden
30. Switzerland
31. Thailand
32. Turkey
33. Ukraine
34. United Kingdom**
35. United States***

* France: Products can be shipped to mainland France with zip codes that start with 01 to 95. The packages cannot currently be shipped to overseas territories including Corsica, Guadeloupe, Martinique, French Guiana, Reunion, St. Pierre and Miquelon and Mayotte.

** United Kingdom: Products can be shipped to mainland UK as well as the Channel Islands and the Isle of Man.

*** United States: Products can be shipped to all states, territories and military addresses within the United States.

Not a problem, you can send any unwanted items back to us  within 30 days for a full refund. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please see our refund policy or contact us for more details

Please do not send your purchase back to the manufacturer. Follow the instructions sent to your email

We recommend you post any returns to us using a carrier who can give you a "Certificate of Posting" as, until the parcel reaches us, it’s your responsibility.

If you have changed your mind and don't want the products you've purchased, you will be responsible for paying for your own shipping costs for returning your item. 

We ask you return your items to us within 30 days of receiving them.

Refunds are usually processed within a few days of us receiving the goods back.

Please allow a further week for the amount to show on your account. Sorry if this seems a little long but the timeframe is dictated by your bank or card issuer and we have no control over it.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, use our contact us form and we will get in touch as soon as possible to arrange it.

We’re only human and occasionally mistakes can happen. If it’s happened to you we’re very sorry and we’ll do our best to get the right items to you as soon as possible. Get in touch with our Customer Service team and let us know.

If you think the item you've received is faulty, get in touch with Customer Service and we’ll try to find the best solution for you.